Privacy Policy

This Privacy Policy explains how BetScore (“we”, “us”, “our”) collects and uses information when you use the BetScore mobile app (iOS and Android) and our website at betscore.app (together, the “Services”).

1) What we collect

BetScore is designed to work without requiring you to create an account. Depending on how you use the Services, we may collect the following categories of information:

• Device & app data: device type, OS version, app version, language/region, approximate location (derived from IP on the website), and identifiers used for app functionality (e.g., push notification tokens).
• Usage data: screens/features you interact with, session duration, and performance diagnostics (e.g., crash logs).
• Support communications: information you provide when you contact us (e.g., email address and message content).
• Website data: standard web logs and analytics data such as pages visited, time spent, and referrer information.

We do not intentionally collect “special categories” of personal data (such as health data, biometric data, or political opinions).

2) How we use information

We use information to:

• Provide and improve the Services (predictions, live scores, app performance, usability).
• Monitor reliability and fix bugs (crash reporting and diagnostics).
• Send optional notifications if you enable them (e.g., match updates).
• Respond to support requests and communicate with you.
• Measure and understand usage patterns to improve features and content.
• Comply with legal obligations and protect the security of the Services.

3) Legal bases (GDPR)

If you are in the EEA/UK, we process personal data under these legal bases: legitimate interests (to operate and improve the Services), consent (e.g., certain analytics settings or push notifications where required), and legal obligation (where applicable).

4) Sharing & third parties

We do not sell your personal information. We may share limited information with service providers that help us run the Services, such as analytics, crash reporting, and push notification providers.

Based on your current setup, third-party services may include providers such as Google Play Services, Firebase Analytics, Crashlytics, and OneSignal. (These were listed in your previous policy and are commonly used for app analytics, crashes, and notifications.) [oai_citation:1‡BetScore](https://betscore.app/privacy-policy.html)

These providers process information under their own privacy policies and act as processors or independent controllers depending on the context. We encourage you to review their policies.

5) Subscriptions & billing

BetScore does not take payments on this website. Subscriptions and in-app purchases are completed inside the BetScore app using the platform’s native billing system (Apple App Store for iOS and Google Play Billing for Android). We do not receive your full payment card details.

6) Data retention

We keep information only as long as necessary for the purposes described above. For example, diagnostic logs may be retained for a limited period to investigate issues, and support emails are retained as long as needed to respond and maintain a record of the request.

7) Your rights

Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, and data portability. To exercise a right, contact us at support@betscore.app.

If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

8) Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, disclosure, or misuse.

9) Children

The Services are not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children.

10) Changes

We may update this Privacy Policy from time to time. If changes are significant, we will post an updated version on this page and update the “Last updated” date.

11) Contact

If you have questions about this Privacy Policy or your data, contact us at:
support@betscore.app